Leveraging OM Telecom experience in telecommunications we offer now also managed IT support services for hotels and other travel companies in the Caribbean area. This is particular helpful for companies with limited on-site IT resources that require a reliable partner in the Caribbean. Our services include:

Hotel IT Project Management – IT & Telephony infrastructure setup

  • IT project management while you are building or renovating your local site at the Caribbean, including hotels, branch or destination offices, airport offices, etc
  • Site surveys
  • Selection and contracting of suppliers
  • Support to setup IT Infrastructure and Telephony including: LAN, WIFI, WAN networks, IP TV, local servers and PCs, Racks, UPS
  • Project coordination with central IT teams – No need to send your central IT team onsite to the destination – On Site “Smart Hands”
  • Quality service with certified IT Infrastructure project professionals with industry certifications PMP – ITIL – Cisco – Microsoft – Amazon AWS

Hotel IT Support

  • SLA (Service Level Agreement) support services based on your requirements
  • On-site IT & Telephony support
  • Coordination with central IT teams in case of incidents – On Site “Smart Hands”
  • Quality service certified IT Staff – Cisco / Microsoft and other technologies
  • Support in Spanish and English

OM Telecom Technical Certifications

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Check also our:

Hotel IP TV Solutions

Hotel GPON Network Solutions